RETURN RIGHTS

We are commited to quality products and your satifaction is 100% guaranteed.

If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of receipt and receive a free replcement or a full refund for the price of the product.

If your order should arrive in less than satisfactory condition, we offer a convenient photo return option, simply take a digital photo of the item and one of the shipping container it arrived in ,attach them to an email and send to returns@paulslattery.co.uk Please include in the body ofthe email: your order number, the shipping ID or item number, a brief description of the reason for the return, and let us know whether you require a replacement or refund. Your request will be processed within 48 hours and you will receive an email letting you know your replacment is under production or your refund is being processed. 

To return your item(s) please pack them in the original tube or box and include the completed return instruction form which  you will find on the back of the packong list included with your order.be sure to specify the reason for the return and what action you would like us to take: replacement or refund. We strongly encourage you return your item via a trackable method.